Paying Your Bill

All Valencia Water Company bills are due and payable upon date of presentation. It will become past due if not paid within 19 days from the date of mailing. Customers whose water bill payments have not been received by the time their next regular bill is generated will incur a $10 Late Fee.

What Happens If I Don’t Pay My Bill?

Customers who have not paid their water bill by 21 days after the due date and have a past due balance of $35.00 or more are subject to termination of their water service. A termination notice is generated and the customer is charged a $25.00 termination notice fee at this time. The termination notice is placed at the customer’s premises 48-hours prior to their water service being terminated.

Pay Online Through Valencia Water Company’s WebConnect

You can instantly pay your bill from the comfort of your home with the click of a button, 24 hours a day, 7 days a week using your checking account or credit/debit card. Also review your account information including payment history, water usage, previous bills and more!

Pay Online Through Your Own Bank Or Other 3rd Party Vendor

You may use any third party online bill pay service, such as your bank’s online bill pay service, and all payments will be delivered electronically to Valencia Water Company via the national electronic registry within 1-3 business days. Just be sure to select the correct vendor (Valencia Water Company, Valencia, CA), and use your current Valencia Water account number found on your bill.

Paperless Billing

Go GREEN with paperless e-Billing. Receive your bill notification via e-mail each billing cycle and log into Webconnect for electronic access to your bill. You can also pay your bill online or sign up for our Automatic Bill Payment Plan.

Automatic Bill Payment Plan (Automatic Debit)

Sign up to pay your water bill automatically online. Once logged in, select Set up Automatic Bill Payment Plan under Recurring Payments. This method takes 1-2 billing periods to take effect but is FREE of charge.

Authorize us to pay your bill through a monthly automatic checking withdrawal on your bill’s due date FREE of charge. Click the link above to sign up online or click below for a printable application.

Valencia Water Company
24631 Ave. Rockefeller
Valencia, CA 91355
Attn: Automatic Payment Program

Click Here

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To stop or change your Automatic Bill Payment Plan, Click Here to log into your account and go to your Payment Options and Manage Direct Payment Plan or click here for printable Change/Stop Authorization Form.

Pay By Phone

Using your checking account or credit/debit card, pay your water bill over the phone during business hours by calling 661-294-0828 or anytime 24/7 by calling 844-350-4354. Please have your Valencia Water Company account number ready.

Payment Extensions

Request a payment extension on your water bill payment by contacting Customer Service at 661-294-0828.

Mailing Your Bill

Enclose the detachable bottom portion of your bill, along with a check or money order for the amount due, in the envelope provided to ensure speed and efficiency in processing. Please do not include cash or coins.

 

If the envelope provided is lost, mail to:

Valencia Water Company
P.O. Box 515106
Los Angeles, CA 90051-5106

Paying Your Bill In Person

We accept cash, check, traveler’s check, cashiers check, or money order made out to Valencia Water Company. A drop box is available in the front of the building after hours, see office hours and calendar.

Valencia Water Company Map