All Valencia Water Company bills are due and payable upon date of presentation. It will become past due if not paid within 19 days from the date of mailing. Customers whose water bill payments have not been received by the time their next regular bill is generated will incur a $10 Late Fee.
Customers who have not paid their water bill by 21 days after the due date and have a past due balance of $35.00 or more are subject to termination of their water service. A termination notice is generated and the customer is charged a $25.00 termination notice fee at this time. The termination notice is placed at the customer’s premises 48-hours prior to their water service being terminated.
You can instantly pay your bill from the comfort of your home with the click of a button, 24 hours a day, 7 days a week using your checking account or credit/debit card. Also review your account information including payment history, water usage, previous bills and more!
You may use any third party online bill pay service, such as your bank’s online bill pay service, and all payments will be delivered electronically to Valencia Water Company via the national electronic registry within 1-3 business days. Just be sure to select the correct vendor (Valencia Water Company, Valencia, CA), and use your current Valencia Water account number found on your bill.
Go GREEN with paperless e-Billing. Receive your bill notification via e-mail each billing cycle and log into Webconnect for electronic access to your bill. You can also pay your bill online or sign up for our Automatic Bill Payment Plan.
Sign up to pay your water bill automatically online. Once logged in, select Set up Automatic Bill Payment Plan under Recurring Payments. This method takes 1-2 billing periods to take effect but is FREE of charge.
Authorize us to pay your bill through a monthly automatic checking withdrawal on your bill’s due date FREE of charge. Click the link above to sign up online or click below for a printable application.
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- Click the Acrobat Reader icon above and follow the prompts once you reach Adobe’s web site.
- After downloading Acrobat Reader, install it on your system.
- Click on PDF file above. After downloading the PDF file, Acrobat Reader and the file will open within your browser.
Using your checking account or credit/debit card, pay your water bill over the phone during business hours by calling 661-294-0828 or anytime 24/7 by calling 844-350-4354. Please have your Valencia Water Company account number ready.
Request a payment extension on your water bill payment by contacting Customer Service at 661-294-0828.
Enclose the detachable bottom portion of your bill, along with a check or money order for the amount due, in the envelope provided to ensure speed and efficiency in processing. Please do not include cash or coins.
If the envelope provided is lost, mail to:
Valencia Water Company
P.O. Box 515106
Los Angeles, CA 90051-5106